version 1.1.15
Domingo Lechon
Gebruiker
in Algemeen
Hi
I've just updated my device to the newest version 1.1.15 and now the device doesn't work properly.
It is conected (and ckecked) to the internet and to the KNX bus, but when I want to "Load configuration" the webpage shows the message:
Synchronizing configuration failed
Error during synchronizing configuration.
Error message: Could not find your device. (404)
Thanks for an answer.
Regards.
I've just updated my device to the newest version 1.1.15 and now the device doesn't work properly.
It is conected (and ckecked) to the internet and to the KNX bus, but when I want to "Load configuration" the webpage shows the message:
Synchronizing configuration failed
Error during synchronizing configuration.
Error message: Could not find your device. (404)
Thanks for an answer.
Regards.
Reacties
-
Hi Domingo,
The error message "Could not find your device (404)" indicates that the connection to our server cannot be made, or perhaps an incomplete registration?
As far as we know the 1.1.15 update does not cause this issue as it has been thoroughly tested.
Could you contact the xxter support department, they can help you to resolve this issue.
support@xxter.com
or
+31 20 218 4202
Thanks in advance.
Kind regards,
Freek-Jan -
Hi Freek-Jan
Thank you for your e-mail.
With the previous version I don't need "End User" account to "Load configuration" and the devices were installed in our offices, so any customer didn't have access to our "Professional" account.
But now "End User" is necessary. The Pairot works properly.
Regards. -
Hi Domingo,
Good to hear it works! -
BTW, any release notes for that version 1.1.15 ?
Thanks -
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