XXTER looses connection with KNX-bus randomly about once a month

Tomas Ekroth
Tomas Ekroth Gebruiker, Specialist
in Algemeen

Hi,

Since a couple of months ago my xxter device has started to loose connection with the KNX-bus. If a turn on a scenario or switch a lamp on/off it looks like it is working in the app. But nothing in transmitted on the bus and of course nothing happens in real world.

Rebooting the xxter will immediately solve the issue, but very annoying.

This happens maybe once a month on average since maybe half a year ago.

The device is still accessible both from the app and through my.xxter.com and using local web.

Has anyone had similar problems, ideas on how to resolve or where to start debugging?

Reacties

  • Harm Elzinga
    Harm Elzinga Administrator

    Hi Tomas,

    This should be resolved in the latest firmware. (4.1.2)

  • Tomas Ekroth
    Tomas Ekroth Gebruiker, Specialist

    Hi again. This error is now back.

    Is there a way to reboot the device from a script or action so I can automate the reboot process once this happens?

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